This Privacy Policy ("Privacy Policy") describes the privacy practices of CartSee (collectively, "CartSee" or "we" or "us" or "our").

CartSee provides marketing technology services to other businesses (our clients). To use our services, our clients share information about their individual consumers with us, including contact information and purchase history. We analyze this information and develop and send communications to consumers solely on the instructions of the client providing the information and solely on behalf of that client.

This Privacy Policy applies to:

• The CartSee website and any other website or online service controlled by us and displaying this Privacy Policy, and

• The marketing technology services we provide to our clients.

Our websites and online services are designed for businesses and are not intended for personal, family, or household use. Accordingly, we treat all personal information covered by this Privacy Policy, including any information about visitors to our websites, as information relating to an individual in their capacity as a business representative, rather than in their personal capacity.

Information We Collect

Information We Collect for CartSee's Own Business Purposes

We may collect information about individuals who interact with CartSee (such as employees of our clients), applicants for registration, and other individuals when they use our websites or services.

How We Collect Information

We may collect information:

• Directly from the individual

• From user-initiated applications

Types of Information We Collect

The types of information we collect include: individual and business contact information (e.g., name, business name, address, phone number, email address, and mailing address).

Information We Collect From or on Behalf of Clients

We may collect information about individual consumers from our clients or (at the client's request) from their service providers. The scope of information transmitted to us is determined by our clients, and the information we receive may vary from client to client. Generally, we may collect our clients' consumer contact details and demographic data, purchase history, and details about consumer interactions with marketing communications.

Cookies and Other Information Collected by Automated Means

Our service providers and our business partners may collect certain information about the use of our websites by automated means (such as cookies, web beacons, and other technologies). Similarly, as part of our services, we may provide clients with the ability to install such technologies on their websites or in emails sent to their customers; if a client does so, we will collect the information on their behalf. A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon," also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information back to a web server. We, our service providers, and business partners may collect information about your online activities over time and across third-party websites when you use our websites and mobile applications.

Because there is not yet a consensus on how companies should respond to Web-browser based Do Not Track ("DNT") mechanisms, we do not currently respond to Web-browser based DNT signals. Please refer to the "Privacy Preferences, Rights, and Choices" section below for how you can opt-out of or limit the use of your browsing behavior for online behavioral advertising purposes.

The information we collect by automated means varies depending on whether we are collecting it for our own business purposes or from or on behalf of clients to provide services.

CartSee has implemented Invisible reCAPTCHA and is subject to the Google Privacy Policy and Terms of Service.

Automated Data Collection for CartSee's Own Business Purposes

Information collected by automated means for our own business purposes includes:

• Details about the device used to access our websites (e.g., IP address, type of operating system, and web browser)

• Dates and times of access and use of our websites

• Information concerning use of our websites (e.g., content viewed on our websites and how users navigate between our web pages, and the dates and times of visits)

• Details about how individuals interact with our emails (e.g., whether the email was opened and which links in the email were clicked)

• The URL that led visitors to our websites

• Search terms used to access our websites

Web browsers may offer functionality to users of our websites to disable the receiving of certain types of cookies; however, if cookies are disabled, certain features or functionality of our websites may not function properly.

Automated Data Collection on Behalf of Our Clients

Information collected by automated means on behalf of our clients may include:

• Details about the device used to access our clients' websites (e.g., IP address, type of operating system, and web browser)

• Dates and times of access and use of our clients' websites

• Information concerning use of our clients' websites (e.g., content viewed on our clients' websites and how users navigate between web pages, and the dates and times of visits)

• Details about how individuals interact with our clients' emails (e.g., whether the email was opened and which links in the email were clicked)

• The URL that led visitors to our clients' websites

• Search terms used to access our clients' websites

• Web browsers may offer functionality to users of our clients' websites to disable the receiving of certain types of cookies; however, if cookies are disabled, certain features or functionality of our websites may not function properly.

Our Use of Personal Information

We Use Personal Information for CartSee's Own Business Purposes

We may use personal information to:

• Provide our services to clients

• Communicate about the products and services we offer and respond to requests, inquiries, comments, and suggestions

• Analyze and enhance our communications and strategies (including determining when emails sent to you are received and read)

• Operate, evaluate, and improve our business, our websites, and other products and services we offer (including developing new products and services)

• Invoice for and collect fees for our services

• Establish and maintain personal profiles in our services

• Customize content displayed in our communications, services, and mobile applications

• Administer surveys and other market research

• Comply with legal requirements, judicial processes, and our company policies (including verifying user identity in connection with access or correction requests)

• Prevent, identify, investigate, and respond to fraud, illegal activities (such as incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide

We may aggregate and/or de-identify any information we collect so that such information no longer identifies any specific individual. We may use, disclose, and otherwise process such information for our own legitimate business purposes, including historical and statistical analysis and business planning, without restriction.

We Use Personal Information on Behalf of Clients

We use personal information collected from or on behalf of clients to provide services to them, as instructed by the client. We do not use this information for CartSee's own purposes. We only use personal information as instructed or authorized by the client. Typically, we are instructed or authorized to use personal information collected on behalf of clients to:

• Help customize marketing strategies for our clients

• Personalize marketing content for the client's customers

• Target the client's marketing campaigns for customers

• Analyze and enhance our clients' communications and strategies (including determining when emails sent to you are received and read)

• Analyze the results of marketing campaigns for our clients

Information We Share

We may share personal information with the following parties for the purposes set forth in this Privacy Policy:

• Service Providers who perform services on our behalf, such as technology providers (including providers for payment processing, technical support, web hosting, and email communications)

• Survey and market research providers

• Advertising and marketing partners

• Analytics organizations

Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets. If we engage in such a sale or transfer, we will make reasonable efforts, where required by applicable law, to direct the recipient to use your personal information in a manner that is consistent with this Privacy Policy. Following such a sale or transfer, you may contact the recipient to direct any questions concerning the processing of your personal information.

Additionally, we may share your information to comply with legal and regulatory requirements and to prevent and respond to fraud, illegal activities (such as identifying and responding to incidents of hacking or misuse of our websites and mobile applications), and claims and other liabilities.

Privacy Preferences, Rights, and Choices

Individuals have certain rights and choices regarding CartSee's processing of their personal information. Note, however, that if exercising these rights restricts our ability to process personal information, we may not be able to provide our products or services to or otherwise interact with the individual exercising those rights.

Individuals whose personal information is processed by CartSee on behalf of a client should contact that client to exercise the rights and choices described in this section.

We reserve the right to verify an individual's identity in connection with any request regarding personal information to help ensure that we provide the information to the individual to whom it relates, and only permit those individuals or their authorized representatives to exercise rights with respect to that information.

For information on users' rights and choices concerning cookies and online tracking, please see the "Cookies and Other Information Collected by Automated Means" section of this Privacy Policy.

General Objection to Personal Information Processing

To the extent provided by applicable law, you may withdraw any consent you previously provided to us or object to the processing of your personal information based on legitimate grounds at any time. We will continue to apply your preferences. In some cases, withdrawing your consent for CartSee to use or disclose your personal information will mean that CartSee will be unable to provide products or services to you or otherwise interact with you.

Access to Personal Information

You may request access to correct, modify, or delete personal information that we maintain about you. If we agree to your request, we will provide you with a copy of the personal information that we maintain about you in the ordinary course of our business, in a commonly used format. You may request to correct any errors in your personal information. Where permitted by applicable law, we may deny your request to access or correct your information. If we deny your request, we will notify you of the reason for the denial.

Personal Information Portability

You may request that we transfer your personal information to another data controller. Where permitted by applicable law, we may deny your request. If we deny your request, we will notify you of the reason for the denial.

Deletion of Personal Information

You may request that we delete your personal information. Where permitted by applicable law, we may deny your request. If we deny your request, we will notify you of the reason for the denial.

Email Marketing

You can unsubscribe from marketing or other commercial emails from CartSee by following the instructions contained in the emails. However, we reserve the right to send you non-marketing communications (such as information about changes to the terms of our website) even if you opt out of receiving such communications.

SMS Marketing

You can unsubscribe from marketing or other commercial SMS messages from CartSee by following the instructions contained in the SMS message.

How We Protect Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful, or unauthorized access, disclosure, alteration, use, loss, or destruction. However, we cannot guarantee that the safeguards we maintain will ensure the security of personal information.

Links to Other Websites and Third-Party Content

We may provide links to websites and other third-party content that are not owned or operated by CartSee. The websites and third-party content we link to may have separate privacy policies or practices. CartSee is not responsible for the privacy practices of any entity we do not own or control.

Changes to Our Privacy Policy

CartSee reserves the right to change this Privacy Policy at any time. When we update this Privacy Policy, we will notify you of changes that are considered material under applicable law by updating the date of this Privacy Policy and providing any other notice required by applicable law. We may also notify you of changes to the Privacy Policy in other ways, such as via email or other contact information you have provided.

Data Retention

We will retain personal information only for as long as necessary to fulfill the purposes for which the information was collected, depending on the purpose for which the information was collected, the nature of the information, any contractual relationships that may govern data retention, and our legal or regulatory obligations. We will then destroy the personal information or anonymize the information in accordance with applicable law.

How to Contact Us

You may contact us with questions, comments, or complaints regarding this Privacy Policy or our privacy practices.

About CartSee

CartSee: Elevate Your E-commerce Marketing with Automation Excellence

CartSee is a cutting-edge digital marketing automation platform tailored for the e-commerce sector, empowering brands with integrated tools for email marketing, SMS marketing, and user management. Designed to drive personalized engagement and streamline workflow efficiency, CartSee facilitates the formulation of data-driven strategies that have a far-reaching impact across the entire customer lifecycle.

Core Capabilities

• Email Marketing Automation: Craft professional-grade email templates and automate scenario-based workflows—from welcome sequences and order confirmations to cart abandonment reminders—via an intuitive drag-and-drop visual editor.

• Smart Subscription Pop-ups: Design high-converting, targeted pop-ups to boost user subscriptions and drive conversions with customizable triggers and personalized messaging.

• Smart SMS Campaigns: Trigger hyper-targeted text messages using real-time user behavior data, optimizing conversion rates for promotions, flash sales, and shipping notifications.

• Intelligent User Segmentation: Automatically categorize audiences based on behavioral patterns, engagement history, and purchase behavior, enabling lifecycle-specific marketing strategies that boost retention and loyalty.

• Data-Driven A/B Testing: Optimize campaign performance by testing variables such as email subject lines, send times, and content variants, with actionable data to refine your marketing decisions.

Integration & Proven Impact

CartSee seamlessly connects with leading e-commerce platforms including Shopify and Shoplazza, ensuring a frictionless setup for brands of all sizes. Trusted by over 1000+ brand websites, CartSee is the preferred choice for China-based DTC businesses aiming to scale their digital marketing efforts.

Company Address: Unit 1802, 18th Floor, Block D, Yousheng Building, 28 Chengfu Road, Haidian District, Beijing, China

Company Website: www.cartsee.com